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1. Introduction

This Privacy Policy explains how CODEPULSE IO SRL collects, uses, shares, and protects personal data when you use FillyForm.

2. Data We Collect

2.1 Personal Data

  • Name, email, phone number

  • Billing information (processed via Stripe)

  • Account login details (Google Login, if used)

  • Communications (customer support inquiries, feedback)

2.2 Usage Data

  • IP address, browser type, operating system

  • User interactions with the Platform

  • Events tracked via Firebase

2.3 Cookies and Tracking

We use cookies to analyze user behavior. See our Cookie Policy for details.

3. How We Use Your Data

  • Service Delivery: Providing access to FillyForm.

  • Billing: Processing subscription payments through Stripe.

  • Support: Handling user inquiries.

  • Marketing: Sending updates and promotional materials (opt-out available).

  • Compliance: Meeting legal and regulatory requirements.

4. Data Sharing

We may share your data with:

  • Third-Party Providers: OpenAI (no personal data shared), Firebase (event tracking), Stripe (billing), HubSpot (customer interactions, hosting services), Google Analytics, and Clarity (performance monitoring).

  • Legal Authorities: When required by law.

  • Business Transfers: In the event of mergers or acquisitions.

5. Data Security

We implement:

  • Encryption for data transmission

  • Secure cloud storage (EU-based servers via Firebase and HubSpot hosting)

  • Regular security audits

6. User Rights (GDPR Compliance)

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request data deletion

  • Restrict processing

  • Data portability

To exercise these rights, contact contact@fillyform.com.

7. International Data Transfers

If data is transferred outside the EU, we use GDPR-approved mechanisms (e.g., Standard Contractual Clauses).

8. Changes to Privacy Policy

We may update this policy and will notify users via email or Platform updates.